Observatorio de I+D+i UPM

Memorias de investigación
Research Publications in journals:
Integrating Governance, Service Management and Project Management of IT
Year:2012
Research Areas
  • Information technology and adata processing
Information
Abstract
IT governance is critical for business improvement in organizations. In the same way, the value of IT must be improved. Often the product of an IT project is an IT Service. A good management of IT projects help to improve IT Services value. For this purpose, some frameworks and standards have been developed. Among them, project management framework PRINCE2 and the IT governance and management standards ISO/IEC 38500 and ISO/IEC 20000 are highlighted. Their application means a clear improvement, but this is far from covering the organizations expectations. IT project approach integrating the needs of business and technology that support is a key to achieve the expected success for IT projects in organizations. This paper presents a summary of the study performed to find out if PRINCE2 meets the governance and management requirements of ISO/IEC 38500 and ISO/IEC 20000. The study could help improving success expectations of PRINCE2 projects.
International
Si
JCR
No
Title
COMMUNICATIONS IN COMPUTER AND INFORMATION SCIENCE (CCIS 0301): Systems, Software and Services Process Improvement
ISBN
1865-0929
Impact factor JCR
Impact info
Volume
301
Journal number
From page
109
To page
120
Month
JUNIO
Ranking
Participants
  • Autor: Mercedes de la Camara Delgado (UPM)
  • Autor: Fco.Javier Saenz Marcilla (UPM)
  • Autor: Jose Antonio Calvo-Manzano Villalon (UPM)
  • Autor: Eugenio Fernández (Universidad de Alcalá)
Research Group, Departaments and Institutes related
  • Creador: Grupo de Investigación: SEMEPRO: Seguridad y Mejora de Procesos
  • Departamento: Lenguajes, Proyectos y Sistemas Informáticos
S2i 2019 Observatorio de investigación @ UPM con la colaboración del Consejo Social UPM
Cofinanciación del MINECO en el marco del Programa INNCIDE 2011 (OTR-2011-0236)
Cofinanciación del MINECO en el marco del Programa INNPACTO (IPT-020000-2010-22)