Observatorio de I+D+i UPM

Memorias de investigación
Communications at congresses:
Improving the outsourcing contracts of software and services through the contract engineering
Year:2012
Research Areas
  • Information technology and adata processing
Information
Abstract
Efficient contracts help to establish beneficial relationships between the acquirer and provider. Therefore, if an organization decides to acquire software and services products, the contract is a fundamental mechanism to ensure that expectations are realized. This paper shows the lacks in the outsourcing contracts in order to identify its improvements through Contract Engineering. Contract Engineering will try to avoid failures in the relationships between acquirers and providers caused by a bad definition of the contract. Contract Engineering provides: 1) a workflow that includes aspects or activities that should be considered before signing an acquisition contract, 2) A contract model proposal that describes the main contract?s clauses, and 3) An evaluation method that allows verifying the contract coverage in order to select the best. Besides, a case study is presented
International
Si
Congress
EUROSPI2 2012, 19th European Software Process Improvement and Innovation Conference
960
Place
Vienna, AUSTRIA
Reviewers
Si
ISBN/ISSN
978-87-7398-154-2
Start Date
25/06/2012
End Date
27/06/2012
From page
911
To page
920
EuroSPI 2012 Industrial Proceedings Serie
Participants
  • Autor: Jezreel Mejía (Centro de Investigación en Matemáticas (CIMAT))
  • Autor: Mirna Muñoz (Centro de Investigación en Matemáticas (CIMAT))
  • Autor: Jose Antonio Calvo-Manzano Villalon (UPM)
  • Autor: Gonzalo Cuevas
  • Autor: Tomas San Feliu Gilabert (UPM)
Research Group, Departaments and Institutes related
  • Creador: Grupo de Investigación: SEMEPRO: Seguridad y Mejora de Procesos
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