Observatorio de I+D+i UPM

Memorias de investigación
Communications at congresses:
A Methodology for IT Outsourcing Services Provision Management
Year:2012
Research Areas
  • Information technology and adata processing
Information
Abstract
Current technological advances that have led to a globally connected economy, coupled with the increasing trend towards privatization and deregulation, are leading to new organizational models and increased collaboration between suppliers and customers, sharing information and process flows. This has directly contributed to the great expansion of outsourcing, considering it as a strategic tool for organizations. In this environment, and given the increasing organizational complexity, the use of a methodology to assist the implementation of outsourcing projects has become almost necessary. In recent years several methodologies have been proposed, especially for supporting client outsourcing organizations, but we do not consider them to be complete, they do not cover all necessary aspects to manage an outsourcing project. That is the reason because we, in this paper, propose a methodology for outsourcing projects management from the standpoint of the provider that was complete and easy to apply.
International
No
Congress
EUROSPI2 2012, 19th European Software Process Improvement and Innovation Conference
960
Place
Vienna, Austria
Reviewers
Si
ISBN/ISSN
978-87-7398-154-2
Start Date
25/06/2012
End Date
27/06/2012
From page
121
To page
130
EuroSPI 2012 Industrial Proceedings Serie
Participants
  • Autor: Fco.Javier Saenz Marcilla (UPM)
  • Autor: Mercedes de la Camara Delgado (UPM)
  • Autor: Jose Antonio Calvo-Manzano Villalon (UPM)
  • Autor: Eugenio Fernández (Universidad de Alcalá)
Research Group, Departaments and Institutes related
  • Creador: Grupo de Investigación: SEMEPRO: Seguridad y Mejora de Procesos
  • Departamento: Lenguajes, Proyectos y Sistemas Informáticos
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