Observatorio de I+D+i UPM

Memorias de investigación
Research Publications in journals:
Method to evaluate process performance focused on minimizing resistance to change
Year:2013
Research Areas
  • Information technology and adata processing
Information
Abstract
Software process improvement is a way that allows organizations to get a competitive advantage toward its competitors, therefore, in order to implement a successfully software process improvements process assessment is a key element, because it is the firsts step to know the performance of the organizational software process. Unfortunately, the current approaches to evaluate processes performance in software organizations most of the time increase the people resistance to perform software process improvement initiatives because they are based on applying questionnaires that people perceive as an assessment of their job. Besides, questionnaires used in those approaches are adaptations from models and standards mainly ISO 15504 and CMMI. Consequently the processes gaps are not focus on organization needs, however, organizations use these gaps as targets in the implementation of software process improvements. As a result, the obtained processes do not reflect the needs of the organizational business goals nor the way the organization works. This paper presents an approach to carry out internal fast assessment to software process using an alternative way to do it. So, resistance to change is minimized. The method is focused on using internal best practices and the organization business goals as a main source to assess process performance. This way allows organizations to identify improvements opportunities based on business goals needs and to address the improvement effort to those processes that need to be improved in order to achieve these needs.
International
Si
JCR
No
Title
International Journal of Human Capital and Information Technology Professionals (IJHCITP)
ISBN
1947-3478
Impact factor JCR
Impact info
Volume
4
10.4018/jhcitp.2013040101
Journal number
2
From page
1
To page
15
Month
JUNIO
Ranking
IJHCITP está indexada por: ACM Digital Library; Bacon?s Media Directory; Cabell?s Directories; DBLP; Google Scholar; INSPEC; JournalTOCs; MediaFinder; SCOPUS; The Standard Periodical Directory; Ulrich?s Periodicals Directory
Participants
  • Autor: Mirna Muñoz (CIMAT)
  • Autor: Jezreel Mejía
  • Autor: Tomas San Feliu Gilabert (UPM)
  • Autor: Gonzalo Cuevas
  • Autor: Jose Antonio Calvo-Manzano Villalon (UPM)
Research Group, Departaments and Institutes related
  • Creador: Grupo de Investigación: SEMEPRO: Seguridad y Mejora de Procesos
S2i 2019 Observatorio de investigación @ UPM con la colaboración del Consejo Social UPM
Cofinanciación del MINECO en el marco del Programa INNCIDE 2011 (OTR-2011-0236)
Cofinanciación del MINECO en el marco del Programa INNPACTO (IPT-020000-2010-22)