Observatorio de I+D+i UPM

Memorias de investigación
Communications at congresses:
Urban transport interchanges: Importance-Performance analysis for evaluating perceived quality
Year:2014
Research Areas
  • Transport
Information
Abstract
As the world becomes more urbanised, public transport in cities must seek to provide viable alternatives to individual car transport. At an urban level, interchanges in public transport networks provide easy transfers between and within different transport modes and facilitate seamless travel. This study proposes a methodological framework with which to identify the factors that travellers view as key elements of an urban transport interchange. An attitudinal survey was undertaken in order to collect information about users? needs and perceptions in the Moncloa interchange in Madrid, Spain. The results obtained from an Importance-Performance Analysis (IPA) show that aspects related to the signposting of different facilities and transport services, the internal design of the interchange and the surrounding area, and safety and security are the greatest strengths of the interchange.
International
Si
Congress
XVIII Congreso Panamericano de Ingeniería de Tránsito, Transporte y Logística, PANAM 2014
960
Place
Santander
Reviewers
Si
ISBN/ISSN
978-84-617-0085-1
Start Date
11/06/2014
End Date
13/06/2014
From page
1
To page
16
Actas del XVIII Congreso Panamericano de Ingeniería de Tránsito, Transporte y Logística, PANAM 2014
Participants
  • Autor: Andres Monzon De Caceres (UPM)
  • Autor: Sara Hernandez Del Olmo (UPM)
Research Group, Departaments and Institutes related
  • Creador: Grupo de Investigación: Planificación del Transporte
  • Departamento: Ingeniería Civil: Transporte y Territorio
  • Centro o Instituto I+D+i: Centro de Investigación del Transporte
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