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Descripción
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| Successful knowledge management is one of the main challenges for any kind of organization. This paper aims to enhance knowledge management processes within companies and institutions, by analyzing different processes that are part of common stages along all knowledge management lifecycles described in the literature. The processes have been modeled using the Business Process Model and Notation with a high abstraction level, in order to cover a wide range of organizations. The paper also presents a possible evolution and enhancement of knowledge management processes using the Business Process Model and Notation diagrams, including the use of superior and better performing technological solutions to support knowledge management processes. As a result, we propose a set of improvements that can be extrapolated to other knowledge management-related business processes. | |
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Internacional
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Si |
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DOI
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10.1007/978-3-319-22204-2_9 |
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Edición del Libro
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1 |
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Editorial del Libro
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Springer International Publishing |
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ISBN
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978-3-319-22203-5 |
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Serie
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Lecture Notes in Business Information Processing |
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Título del Libro
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New Information and Communication Technologies for Knowledge Management in Organizations |
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Desde página
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93 |
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Hasta página
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101 |