Memorias de investigación
Conferencias:
How Fashion Brands Talk to Their Customers on Social Media
Año:2017

Áreas de investigación
  • Redes sociales,
  • Psicología del marketing y del comportamiento del consumidor

Datos
Descripción
Fashion brands are among the earliest adopters of social media networks. Fashion companies manage social media applications and integrate them into their global marketing strategies in an attempt to shift from transactional to relationship-based approaches. Nevertheless, decisions on social media marketing efforts often rely on intuition and trial and error rather than strategic thinking, which can potentially lead to a disconnection between the brands and their audience. This talk explores the language used by fashion brands in social media and the perception of consumers about brands? marketing messages, using examples from Europe and Indonesia to help understand and improve the way fashion companies communicate with their customers.
Internacional
Si
ISSN o ISBN
oai:oa.upm.es:45552
Entidad relacionada
Social Media Lab
Nacionalidad Entidad
CANADA
Lugar del congreso
Toronto

Esta actividad pertenece a memorias de investigación

Participantes

Grupos de investigación, Departamentos, Centros e Institutos de I+D+i relacionados
  • Creador: Grupo de Investigación: Innovación, Propiedad industrial y Política tecnológica (INNOPRO)
  • Centro o Instituto I+D+i: Centro de Domótica Integral, CEDINT
  • Departamento: Ingeniería de Organización, Administración de Empresas y Estadística