Observatorio de I+D+i UPM

Memorias de investigación
Communications at congresses:
Speeding Up the Design of Dialogue Applications by Using Database Contents and Structure Information
Year:2009
Research Areas
  • Artificial intelligence,
  • Electronic circuits,
  • Electronic devices
Information
Abstract
Nowadays, most commercial and research dialogue applications for call centers are created using sophisticated and fullyfeature development platforms. Surprisingly, most of them lack of some kind of acceleration strategy based on an automatic analysis of the contents or structure of the backend database. This paper describes our efforts to incorporate this kind of information which continues the work done in (D¿Haro et al, 2006). Our main proposed strategies are: the generation of automatic state proposals for defining the dialogue flow network, the automatic selection of slots to be requested using mixed-initiative, the semi-automatic generation of SQL statements, and the quick generation of the data model of the application and the connection with the database fields. Subjective and objective evaluations demonstrate the advantages of using the accelerations and their high acceptance, both in our current proposals and in previous work.
International
Si
Congress
SIGDIAL 2009: the 10th Annual Meeting of the Special Interest Group in Discourse and Dialogue
960
Place
London
Reviewers
Si
ISBN/ISSN
978-1-932432-64-0
Start Date
11/09/2099
End Date
12/09/2009
From page
160
To page
169
Proceedings on SIGDIAL 2009: the 10th Annual Meeting of the Special Interest Group in Discourse and Dialogue
Participants
  • Autor: Luis Fernando D'Haro Enriquez (UPM)
  • Autor: Ricardo de Cordoba Herralde (UPM)
  • Autor: Juan Manuel Lucas Cuesta (UPM)
  • Autor: Roberto Barra Chicote (UPM)
  • Autor: Ruben San Segundo Hernandez (UPM)
Research Group, Departaments and Institutes related
  • Creador: Grupo de Investigación: Grupo de Tecnología del Habla
  • Departamento: Ingeniería Electrónica
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