Observatorio de I+D+i UPM

Memorias de investigación
Communications at congresses:
An analysis of the use of social software and its impact on organizational processes
Year:2010
Research Areas
  • Social sciences
Information
Abstract
This article proposes a study on the implementation rate of the most relevant 2.0 tools and technologies in Spanish enterprises, and their impact on 12 important aspects of business processes. In order to characterize the grade of implementation and the perceived improvements on the processes two indexes, Implementation Index and Impact Rate, have been created and displayed in a matrix called ¿2.0 Success Matrix¿. Data has been analyzed from a survey taken to directors and executives of large companies and small and medium businesses.
International
Si
Congress
3rd World Summit on the Knowledge Society
960
Place
Corfú (Grecia)
Reviewers
Si
ISBN/ISSN
1865-0929
Start Date
22/09/2010
End Date
24/09/2010
From page
166
To page
174
Proceedings 3rd World Summit on the Knowledge Society
Participants
  • Autor: Felix Jose Pascual Miguel (UPM)
  • Autor: Jose Julian Chaparro Pelaez (UPM)
  • Autor: Angel Hernandez Garcia (UPM)
Research Group, Departaments and Institutes related
  • Creador: Grupo de Investigación: Innovación, Propiedad industrial y Política tecnológica (INNOPRO)
  • Centro o Instituto I+D+i: Centro de Domótica Integral, CEDINT
  • Departamento: Ingeniería de Organización, Administración de Empresas y Estadística
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