|Function||Paper size||One-sided printing||Double-sided printing|
|Print/Copy||A4||B&W||0,02€ *(BW1)||0,04€ *(BW2)|
|Color||0,05€ *(COLOR1)||0,10€ *(COLOR2)|
- Printer web selection
Refund because of printing problems
1 – If the photocopiers show an error message: paper jam, paper supply, toner supply… Get the loan desk.
2 – If you have not been able to print, copy or scan but you have taken your money away, you must request a refund selecting Trabajos de Impresión Recientes, in your user account.
Once the document has been released, the amount is charged even when the document has not been printed because of a photocopier failure.
Remaining balance refund
Remaining balance refund is not considered for those users who still have money in their PaperCut account.
For more information about this service, click on here (In Spanish only)