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Descripción
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| Efficient contracts help to establish beneficial relationships between the acquirer and provider. Therefore, if an organization decides to acquire software and services products, the contract is a fundamental mechanism to ensure that expectations are realized. This paper shows the lacks in the outsourcing contracts in order to identify its improvements through Contract Engineering. Contract Engineering will try to avoid failures in the relationships between acquirers and providers caused by a bad definition of the contract. Contract Engineering provides: 1) a workflow that includes aspects or activities that should be considered before signing an acquisition contract, 2) A contract model proposal that describes the main contract?s clauses, and 3) An evaluation method that allows verifying the contract coverage in order to select the best. Besides, a case study is presented | |
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Internacional
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Si |
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Nombre congreso
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EUROSPI2 2012, 19th European Software Process Improvement and Innovation Conference |
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Tipo de participación
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960 |
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Lugar del congreso
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Vienna, AUSTRIA |
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Revisores
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Si |
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ISBN o ISSN
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978-87-7398-154-2 |
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DOI
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Fecha inicio congreso
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25/06/2012 |
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Fecha fin congreso
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27/06/2012 |
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Desde la página
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911 |
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Hasta la página
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920 |
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Título de las actas
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EuroSPI 2012 Industrial Proceedings Serie |