Memorias de investigación
Ponencias en congresos:
Approach to evaluate process performance focused on minimizing resistance to change
Año:2012

Áreas de investigación
  • Ciencias de la computación y tecnología informática

Datos
Descripción
Current approaches to evaluate processes performance in software organizations are based on applying questionnaires that most of the time increase the people resistance to perform software process improvement initiatives because people perceive them as an assessment of their job. Moreover, the questionnaires are adaptations of models and standards mainly ISO 15504 and CMMI, so that, the processes gaps are identified by comparing organizations practices with those practices contained in reference models. Later, these gaps will be targeted in the implementation of software process improvements, as a result, the obtained process do not reflect the organizations needs. This paper presents an approach in order to carry out an organization processes internal fast assessment without using questionnaires so that, change resistance is minimized. The proposed approach makes a traceability between the organization internal best practices and the organization business goals in order to identify process improvements opportunities based on the organization business goals needs. This is considered a key element in order to address a successful software process improvement towards the achievement of high priority business goals. Therefore, during the software process improvement it will be possible to focus on those practices contained in models and standards but depending on the organization?s business goals needs.
Internacional
Si
Nombre congreso
EUROSPI2 2012, 19th European Software Process Improvement and Innovation Conference
Tipo de participación
960
Lugar del congreso
Viena, AUSTRIA
Revisores
Si
ISBN o ISSN
978-87-7398-154-2
DOI
Fecha inicio congreso
25/06/2012
Fecha fin congreso
27/06/2012
Desde la página
73
Hasta la página
715
Título de las actas
EuroSPI 2012 Industrial Proceedings Serie

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Participantes

Grupos de investigación, Departamentos, Centros e Institutos de I+D+i relacionados
  • Creador: Grupo de Investigación: SEMEPRO: Seguridad y Mejora de Procesos