Observatorio de I+D+i UPM

Memorias de investigación
Artículos en revistas:
I feel you: The design and evaluation of a domotic affect-sensitive Spoken Conversational Agent
Año:2013
Áreas de investigación
  • Ingeniería eléctrica, electrónica y automática
Datos
Descripción
We describe the work on infusion of emotion into a limited-task autonomous spoken conversational agent situated in the domestic environment, using a need-inspired task-independent emotion model (NEMO). In order to demonstrate the generation of affect through the use of the model, we describe the work of integrating it with a natural-language mixed-initiative HiFi-control spoken conversational agent (SCA). NEMO and the host system communicate externally, removing the need for the Dialog Manager to be modified, as is done in most existing dialog systems, in order to be adaptive. The first part of the paper concerns the integration between NEMO and the host agent. The second part summarizes the work on automatic affect prediction, namely, frustration and contentment, from dialog features, a non-conventional source, in the attempt of moving towards a more user-centric approach. The final part reports the evaluation results obtained from a user study, in which both versions of the agent (non-adaptive and emotionally-adaptive) were compared. The results provide substantial evidences with respect to the benefits of adding emotion in a spoken conversational agent, especially in mitigating users? frustrations and, ultimately, improving their satisfaction.
Internacional
Si
JCR del ISI
Si
Título de la revista
Sensors
ISSN
1424-8220
Factor de impacto JCR
1,739
Información de impacto
Datos JCR del año 2011
Volumen
13(8)
DOI
Número de revista
Desde la página
10519
Hasta la página
10538
Mes
SIN MES
Ranking
Esta actividad pertenece a memorias de investigación
Participantes
  • Autor: Syaheerah Binti Lebai Lutfi (UPM)
  • Autor: Fernando Fernandez Martinez (UPM)
  • Autor: Roberto Barra Chicote (UPM)
  • Autor: Juan Manuel Montero Martinez (UPM)
  • Autor: Jaime Lorenzo Trueba (UPM)
Grupos de investigación, Departamentos, Centros e Institutos de I+D+i relacionados
  • Creador: Departamento: Ingeniería Electrónica
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