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Abstract
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| Service creation and customization are expensive tasks that require specialists for creating the required software elements, while the knowledge for defining and using those services is owned by domain experts. In many cases some of the usual basic services could be implemented by domain experts without any programming skills. In this article we present the ProSP (Prosumer Service Pattern), which considers the characterization of the prosumer and enables them to manage the knowledge of the services. A ProSP behaves as a knowledge object defined through a problem-solution approach and allows solving specific problems in a prosumer environment. The proposal comprises a data model to define the ProSP, a lifecycle for the patterns, a methodological approach that involves prosumers in framework provisioning and a tool to manage ProSPs through their life cycle. This tool is based on a cloud-hosted web solution and it is accessible from multiple devices (PCs, tablets, and smartphones). An experimental validation, where 24 students of telecommunications and bioengineering participated, was carried out. From the results obtained, it is discussed the factors that affect the correct elicitation of knowledge about prosumer services, the service quality improvement using the ProSP approach and the evaluation of the ProSP model. | |
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International
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Si |
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JCR
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Si |
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Title
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International Journal of Software Engineering And Knowledge Engineering |
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ISBN
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0218-1940 |
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Impact factor JCR
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0,24 |
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Impact info
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Datos JCR del año 2015 |
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Volume
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26 |
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10.1142/S0218194016500406 |
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Journal number
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7 |
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From page
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1145 |
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To page
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1173 |
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Month
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SIN MES |
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Ranking
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