Descripción
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The paper aims to provide a systematic overview of the barriers and enablers that contribute to the success or failure of collaborative workplaces initiatives aimed at fostering innovation in service companies. The study is based on semi-structured interviews with innovation managers, human resource managers and facility department executives from a sample of multi-national service companies. Its primary focus is on the workplace initiatives carried out in their Spanish subsidiaries. The paper contributes to the extant research by identifying a conceptual model for collaborative workplaces and by providing a systematic overview of the related barriers and enablers. From the interviews, these factors were organized within a framework usable by practitioners for analysis. This paper is of interest to companies that aim to design collaborative workplace strategies to justify associated investments. It can also provide their managers with guidelines to lead the company in the transition toward new ways of working based on higher employee collaboration and flexibility. | |
Internacional
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Si |
JCR del ISI
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Si |
Título de la revista
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Service Business |
ISSN
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1862-8516 |
Factor de impacto JCR
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2,11 |
Información de impacto
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Datos JCR del año 2017 |
Volumen
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12 |
DOI
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10.1007/s11628-017-0359-0 |
Número de revista
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3 |
Desde la página
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525 |
Hasta la página
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550 |
Mes
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SEPTIEMBRE |
Ranking
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