Observatorio de I+D+i UPM

Memorias de investigación
Capítulo de libro:
Designing ECAs to improve robustness of human-machine dialogue
Año:2011
Áreas de investigación
  • Procesado y análisis de la señal
Datos
Descripción
One of the major challenges for dialogue systems deployed in commercial applications is to improve robustness when common low-level problems occur that are related with speech recognition. We first discuss this important family of interaction problems, and then we discuss the features of non-verbal, visual, communication that Embodied Conversational Agents (ECAs) bring `into the picture¿ and which may be tapped into to improve spoken dialogue robustness and the general smoothness and efficiency of the interaction between the human and the machine. Our approach is centred around the information provided by ECAs. We deal with all stages of the conversation system development process, from scenario description, to gesture design and evaluation with comparative user tests. We conclude that ECAs can help improve the robustness of, as well as the users¿ subjective experience with, a dialogue system. However, they may also make users more demanding and intensify privacy and security concerns.
Internacional
Si
DOI
10.4018/978-1-60960-617-6
Edición del Libro
0
Editorial del Libro
IGI GLOBAL
ISBN
978-1-60960-617-6
Serie
Título del Libro
Conversational Agents and Natural Language Interaction: Techniques and Effective Practices
Desde página
50
Hasta página
79
Esta actividad pertenece a memorias de investigación
Participantes
  • Autor: Beatriz López Mencia (UPM)
  • Autor: David Díaz Pardo (UPM)
  • Autor: Álvaro Hernández Trapote (UPM)
  • Autor: Luis Alfonso Hernandez Gomez (UPM)
Grupos de investigación, Departamentos, Centros e Institutos de I+D+i relacionados
  • Creador: Grupo de Investigación: Grupo de Aplicaciones del Procesado de Señal (GAPS)
  • Departamento: Señales, Sistemas y Radiocomunicaciones
S2i 2022 Observatorio de investigación @ UPM con la colaboración del Consejo Social UPM
Cofinanciación del MINECO en el marco del Programa INNCIDE 2011 (OTR-2011-0236)
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