Memorias de investigación
Book chapters:
An Analysis of the Use of Social Software and Its Impact on Organizational Processes
Year:2010

Research Areas
  • Social sciences

Information
Abstract
This article proposes a study on the implementation rate of the most relevant 2.0 tools and technologies in Spanish enterprises, and their impact on 12 important aspects of business processes. In order to characterize the grade of implementation and the perceived improvements on the processes two indexes, Implementation Index and Impact Rate, have been created and displayed in a matrix called "2.0 Success Matrix". Data has been analyzed from a survey taken to directors and executives of large companies and small and medium businesses.
International
Si
Book Edition
0
Book Publishing
SPRINGER-VERLAG BERLIN, HEIDELBERGER PLATZ 3, D-14197 BERLIN, GERMANY
ISBN
978-3-642-16323-4
Series
Communications in Computer and Information Science
Book title
ORGANIZATIONAL, BUSINESS, AND TECHNOLOGICAL ASPECTS OF THE KNOWLEDGE SOCIETY PT II
From page
166
To page
174
Participants

Research Group, Departaments and Institutes related
  • Creador: Grupo de Investigación: Innovación, Propiedad industrial y Política tecnológica (INNOPRO)
  • Centro o Instituto I+D+i: Centro de Domótica Integral, CEDINT
  • Departamento: Ingeniería de Organización, Administración de Empresas y Estadística