Observatorio de I+D+i UPM

Memorias de investigación
Artículos en revistas:
Exploring the Attitudes and Intentions of Non-shoppers in the Acceptance of e-Commerce
Año:2011
Áreas de investigación
  • Tecnología electrónica y de las comunicaciones,
  • Economía del consumidor,
  • Comportamiento social
Datos
Descripción
Acceptance of online shopping adoption by individuals has been a concerning issue for researchers in the past decade. However, most research has focused in evaluating the attitudes and intention to use electronic commerce from the shoppers¿ perspective, neglecting to analyze the behavior and attitudes of those who have not adopted e-commerce yet: the nonshoppers. The objective of this study is to explore and evaluate the behavior and attitudes of the non-shoppers' segment towards the acceptance of business-to-consumer electronic commerce (B2C-EC). The theoretical foundations of the study are provided by the Technology Acceptance Model (TAM) and the Innovations Diffusion Theory (IDT), with the addition of a specific factor related to the nature of B2C-EC: product offering of the e-commerce channel. This framework leads to an attitudinal/behavioral model which seeks to identify the factors perceived by non-shoppers as the most important for the adoption of B2C-EC. The model has been validated with data from 995 Spanish non-shoppers using the partial least squares (PLS) technique. Findings from the analysis results show that perceived usefulness, perceived compatibility and product offering affect positively the attitude of non-shoppers towards the adoption of B2C-EC and their intention to use it. Among these factors, perceived compatibility stands out as the most relevant factor to foster the adoption of B2C-EC among non-shoppers. Other implications for theory and practice are discussed in the final section
Internacional
Si
JCR del ISI
Si
Título de la revista
JOURNAL OF UNIVERSAL COMPUTER SCIENCE
ISSN
0948-695X
Factor de impacto JCR
0,669
Información de impacto
Volumen
17
DOI
Número de revista
9
Desde la página
1314
Hasta la página
1328
Mes
SIN MES
Ranking
Esta actividad pertenece a memorias de investigación
Participantes
  • Autor: Angel Hernandez Garcia (UPM)
  • Autor: Santiago Iglesias Pradas (UPM)
  • Autor: Jose Julian Chaparro Pelaez (UPM)
  • Autor: Felix Jose Pascual Miguel (UPM)
Grupos de investigación, Departamentos, Centros e Institutos de I+D+i relacionados
  • Creador: Grupo de Investigación: Innovación, Propiedad industrial y Política tecnológica (INNOPRO)
  • Centro o Instituto I+D+i: Centro de Domótica Integral, CEDINT
  • Departamento: Ingeniería de Organización, Administración de Empresas y Estadística
S2i 2021 Observatorio de investigación @ UPM con la colaboración del Consejo Social UPM
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