Observatorio de I+D+i UPM

Memorias de investigación
Communications at congresses:
Retos de la Gerencia de TI para construir sistemas de información exitosos: Aportes claves del usuario final
Year:2012
Research Areas
  • Engineering,
  • Economy,
  • Knowledge economy
Information
Abstract
For decades an impressive number of partial or total IS failures continue to cause big los ses to organi zations, possing serious challenges to IT professionals and management in general. Literature acknowledges main inherent factors are more social in nature than technological, assigning a relevant weight to the end user role and indicating a need for further research, for considering the end-user as the most important ?stakeholder? for IS success. This empirical study has sought to expand on the sub-dimensions and analyze the impact of three critical factors of that role from the perspective of the same end user, not found in the literature on the su bject. Results fro m complementing quantitative and qualitative analyses are presented, assigning the biggest loadings to the factors "knowledge" and effective "participation". The most significant conclusions highlight the relevance of knowledge management as well as preventive measures regarding the analyzed sub-dimensions to reduce the inherent risks. It is estimated that the results provide more detail to the theory and practice of IS in organizations. Keywords: Information systems, End user, Key success factors, Knowledge, Management challenges.
International
Si
Congress
Tenth LACCEI Latin American and Caribbean Conference (LACCEI?2012)
960
Place
Panama City
Reviewers
Si
ISBN/ISSN
978-0-9822896-5-5
Start Date
23/07/2012
End Date
27/07/2012
From page
1
To page
10
Megaprojects: Building Infrastructure by fostering engineering collaboration, efficient and effective integration and innovative planning
Participants
  • Autor: Carlos Rodriguez Monroy (UPM)
  • Autor: JOSÉ LUIS CALDERÓN AMAYA (UPM)
  • Autor: Jose Julian Chaparro Pelaez (UPM)
Research Group, Departaments and Institutes related
  • Creador: Grupo de Investigación: Ingeniería de la Calidad Alimentaria
  • Departamento: Ingeniería de Organización, Administración de Empresas y Estadística
S2i 2020 Observatorio de investigación @ UPM con la colaboración del Consejo Social UPM
Cofinanciación del MINECO en el marco del Programa INNCIDE 2011 (OTR-2011-0236)
Cofinanciación del MINECO en el marco del Programa INNPACTO (IPT-020000-2010-22)