Memorias de investigación
Communications at congresses:
Added value of a customized transit app for metropolitan bus trips
Year:2019

Research Areas
  • Civil engineering and architecture,
  • Transport

Information
Abstract
Bus passengers require reliable and real-time information but the existing systems still do not fully satisfy their needs. Within the framework of the European project HARMONY, a transit app has been developed in Madrid Region to improve the information that passengers receive from metropolitan buses. It enables an option for passengers to send incidences to operators in real-time. A SWOT matrix has been built and a two-stage consultation to passengers has been carried out to know the current transit app market and to detect gaps in the users? needs, leading to the features to be implemented. None of the existing apps allow a bi-directional communication between operators and passengers. features to be implemented. None of the existing apps allow a bi-directional communication between operators and passengers. Survey results reveal that apps like Google Maps do not compete with specific transit apps.
International
Si
Congress
22nd EURO Working Group on Transportation Meeting, EWGT 2019
960
Place
Barcelona, España
Reviewers
Si
ISBN/ISSN
2352-1465
10.1016/j.trpro.2020.03.126
Start Date
18/09/2019
End Date
20/09/2019
From page
513
To page
520
22nd EURO Working Group on Transportation Meeting, EWGT 2019
Participants

Research Group, Departaments and Institutes related
  • Creador: Centro o Instituto I+D+i: Centro de Investigación del Transporte
  • Departamento: Urbanística y Ordenación del Territorio
  • Departamento: Ingeniería Civil: Transporte y Territorio